FAQ

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Frequently Asked Questions and Answers:

  • How often does the directory come out?
    • Once a year in January.
  • What's the deadline for advertising?
    • Mid-November is the cut-off for Waimea and the end of November is the deadline for North Kohala.  The actual dates will be announced well in advance.
  • What size ads are available?
    • Please refer to the Advertising Guidelines & Rates link for complete information.  Sizes include Horizontal Business Card, Vertical Business Card, Double Business Card, ½ Page, ¾ Page, and Full Page.
  • What’s the cost?
    • The cost depends on the size of the ad and it’s placement within the directory.  Please refer to Advertising Guidelines & Rates for detailed information.
  • What if I want “Premium Placement” for my ad?
    • Premium Placement, such as back cover, inside front cover, etc., is limited and is available on a first come, first served basis for an additional charge.  The Advertising Guidelines & Rates section describes the available options.
  • For the artwork, what format can you accept?
    • For Business Card sized ads only, we can scan your business card.  For all other sized ads, we can accept PDFs, EPS, TIF or JPEG files. More details are available in the Advertising Guidelines & Rates section.
  • Can I submit a piece of art or photograph for the front cover?
    • The front cover is reserved for artists or galleries to showcase their work.  Included with cover placement is a double business card sized space (3.5” x 4”) for a write-up about the artist, the work itself and/or the gallery. The cover image must be an image or scene representative of the region being covered (either North Kohala or Waimea). Though multiple galleries or artists may submit a work for consideration, the publisher reserves the right to make the final selection and to approve the write-up.
  • What if I need help designing my artwork or adjusting the digital format of my existing artwork?
    • The directory’s artist, Matthew Pearce is available to help as needed. Design services are billed at $30 per half hour of work. You will receive a price quote by email which you will have to approve before we start any work. Please refer to Advertising Guidelines & Rates for additional information.
  • Can I have help designing my coupon?
    • Coupons are formatted according to our own internal template, however you will have to enter the coupon information (value of coupon, expiration date (if any) and other info) on the site, using the coupon info entry field which you can navigate to by logging into your account.
  • Rather than using PayPal, can I mail a check?
    • Yes - it can be made payable to PAMELA HUGGINS and mailed to PO Box 198900 PMB 206, HAWI, HI, 96719
  • What if I’d like additional copies, are they available? 
    • Yes. As long as supplies last, they can be purchased for $1.00 per copy.  Please email your request to PAMELA@hirbd.com or call Pamela at at 808-895-8769.
 
Background photo courtesy of lan Linsdey Fine Art Photography